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Frequently Asked Questions

Will I get a copy of all the photo booth pictures?

Yes, PTE will provide you with a link where you can download all the photo booth images.

Why is there an extra fee if my guest count is more than 200?

PTE wants to ensure that our client’s guest can witness every moment and hear everything clearly on their special day. Although all of our equipment are all commercial grade, we feel that any event with over 200 guests will require additional equipment to ensure the quality of our services. The extra fee is only a temporary hold and it is not final until our client has a final head count.

Does your company offer payment plans?

Yes! We have a variety of payment options to ensure our client a stress-free booking. Please contact us for more information.

When is payment due?

In most cases, a 20-30% deposit is require to reserve your date. The remaining balance is due 7 days prior to the event.

Do your company provide all these services? Or is it contracted out to a 3rd party vendor?

All services are provided by our company’s team members. Although our team also consist of individual vendors, all services booked, will be delivered and performed directly by Perfect Tale Events. Our client will communicate with the same representative the entire time to manage all aspect of the services. Our goal is to make planning and booking an event as easy and stress free as possible. Our client will also have the option to select his or her preferred team. Please visit our “meet our team” page to learn more.

How early does your company arrive on the event date?

This depends on the type of services and packages that our client booked. Typically, our DJ, lighting, bartenders, special effects, and photo booth team arrives 3 hours prior to the event start time to set up. Our photographer, videographer, and event coordinator arrives at the time our client specifically requested. Our catering team arrives 6-10 hours prior to the event start time depending on the menu that our client chose. Our security team arrives 1 hour prior to the event start time.

Is there a limit on photo booth prints? Also, what happens if the ink runs out?

Both the premium and standard photo booth package comes with unlimited prints. We also bring extra ink and printing paper to every event in the case that either supplies run out during the event.

Please contact us for additional questions about our company.

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